Terms of service

Last Updated: November 1, 2026

OVERVIEW

These Terms of Service (the “Terms”) govern your access to and use of the Fuzzy Grip website and online storefront (the “Store”), including all related information, content, features, tools, and products offered through the Store. The Store is powered by Shopify, which enables us to operate the Store and provide shopping functionality.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, browsing, or interacting with the Store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue your use of the Store.

SECTION 1 — ACCESS & ACCOUNT

By using the Store, you confirm that you are at least the age of majority in your jurisdiction. If you allow minors to use the Store through devices you own or manage, you assume responsibility for their actions.

To access certain features or complete purchases, you may need to provide accurate and complete personal information. You agree to keep all information current.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

SECTION 2 — OUR PRODUCTS

We make every effort to display product details accurately; however, product appearance may vary depending on your device.

We do not guarantee that any product will meet your expectations or match product images precisely.

Product descriptions, availability, and pricing may change at any time without notice.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase. Orders may be accepted or declined at our discretion. No order is accepted until payment has been processed and confirmed.

Please review your order carefully before submitting it. Once an order begins processing, we may not be able to cancel or modify it.

Order changes and returns are subject to our Refund & Return Policy.

SECTION 4 — PRICES & BILLING

Prices and promotions may change at any time. The price charged at checkout is final.

Unless otherwise stated, prices exclude applicable taxes, shipping costs, customs duties, and import fees.

You agree to provide accurate billing information and authorize us to charge your selected payment method for all applicable fees.

SECTION 5 — SHIPPING & DELIVERY

Shipping times are estimates only. We work with third-party suppliers and global fulfillment partners, so delivery times may vary.

We are not responsible for delays caused by:

  • Shipping carriers.
  • Customs procedures
  • Global suppliers.
  • Events outside our control.

Once a package is transferred to the carrier, the risk of loss passes to you.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the Store is owned by the Store operator, Shopify, or third-party licensors.

You may not copy, distribute, modify, or create derivative works from any Store content without written permission.

All trademarks appearing on the Store belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

The Store may offer access to third-party tools. These tools are provided on an “as is” and “as available” basis.

We assume no responsibility for third-party tools and disclaim all liability related to their use.

SECTION 8 — THIRD-PARTY LINKS

The Store may contain links to third-party websites. We do not endorse or guarantee the accuracy or content of those websites.

You access third-party websites at your own risk. We encourage you to review their policies before engaging in any transactions.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

The Store is powered by Shopify. Purchases made through the Store are transactions between you and the Store operator, not Shopify.

Shopify is not responsible for product quality, order fulfillment, damages, or transactions between you and the Store operator.

You release Shopify and its affiliates from claims related to your purchases.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Store is subject to our Privacy Policy.

Shopify may also process your personal information as part of its platform operations. Please refer to our Privacy Policy for additional details.

SECTION 11 — FEEDBACK

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use and distribute that content for any purpose.

You represent that you own or have the necessary rights to submit such Feedback.

We reserve the right to remove any Feedback we deem inappropriate.

SECTION 12 — ERRORS & INACCURACIES

We reserve the right to correct errors or omissions, including pricing or product information, at any time without notice, even after an order has been placed.

SECTION 13 — PROHIBITED USES

You may not use the Store:

  • For any unlawful purpose.
  • To violate any applicable laws or regulations.
  • To infringe upon intellectual property rights.
  • To harass, abuse, or harm others.
  • To interfere with Store operations.
  • To upload or transmit malware.
  • To scrape or collect data without authorization.
  • To bypass or interfere with security measures.

We reserve the right to suspend or terminate access to the Store for violations of these Terms.

SECTION 14 — TERMINATION

We may terminate your access to the Store at any time without notice. You remain responsible for any charges incurred before termination.

Any sections of these Terms that are intended to survive termination will remain in effect.

SECTION 15 — DISCLAIMER OF WARRANTIES

The Store and all products are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Uninterrupted service.
  • Accuracy of information.
  • Error-free operation.

We disclaim all warranties to the fullest extent permitted by applicable law.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we are not liable for:

  • Indirect, incidental, or consequential damages.
  • Lost profits or revenue.
  • Data loss.
  • Shipping delays.
  • Reliance on Store content.

Your sole remedy for dissatisfaction with the Store is to discontinue its use.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless the Store operator, Shopify, and their affiliates from any claims arising from your use of the Store or your violation of these Terms.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

SECTION 19 — WAIVER & ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of our rights.

These Terms constitute the entire agreement between you and the Store operator.

SECTION 20 — ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which the Store operator is headquartered.

SECTION 22 — HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 23 — CHANGES TO TERMS

We may update these Terms at any time. Updates take effect when posted.

Your continued use of the Store following the posting of revised Terms indicates your acceptance of those changes.

SECTION 24 — CONTACT INFORMATION

All questions regarding these Terms should be submitted through our Contact Us page.

SECTION 25 — SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS & CONDITIONS

We offer a mobile messaging program (the “Program”). By opting in or participating, you agree to these Mobile Messaging Terms & Conditions and the related Privacy Policy (collectively, the “Agreement”).

This Agreement applies only to the Program and does not modify any other Terms of Service.

Program Enrollment & Consent

By opting in, you agree to receive:

  • Automated or prerecorded marketing SMS/MMS messages.
  • Messages using an autodialer, where applicable.

Consent to receive messages is not a condition of purchase.

These Terms apply regardless of the opt-in method used.

Opting Out

To stop receiving messages:

  • Reply STOP to any message.
  • You may receive one confirmation message after opting out.

Only the method described above is considered valid for opting out.

Message Frequency

Message frequency varies. Additional messages may be sent based on your interactions with the Store.

Participation Requirements

To participate in the Program, you must:

  • Own a wireless device capable of two-way messaging.
  • Be subscribed to a text messaging plan.
  • Use a participating carrier.

Message and data rates may apply.

Your Responsibilities

You agree to:

  • Provide accurate and truthful information.
  • Not use false or misleading names.
  • Not enroll for fraudulent or improper purposes.

We reserve the right to remove you from the Program or take appropriate action if you provide inaccurate information or misuse the Program.

Privacy

Information collected through the Program is used solely to:

  • Deliver messages.
  • Respond as necessary.
  • Support technical message transmission.

We do NOT sell, rent, loan, trade, or transfer phone numbers or message data for profit.

We may disclose information if required by law or to protect our rights and property.

Rights Under Applicable Law

Certain laws, including California Civil Code Section 1798.83 and the General Data Protection Regulation (GDPR), may permit California or EU residents to request information about disclosures of personal data for marketing purposes.

Requests can be submitted through our Contact Us page.

Questions?

Our support team is always here to help.

You can reach us anytime through our Contact Us page.

🕒 Available 24/7

Thank you for shopping with us — we truly appreciate your business!

The Fuzzy Grip Team